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Please Read: Community Guidelines

by Community Manager Community Manager ‎11-11-2014 07:52 PM - edited ‎10-24-2017 08:35 PM

FOCUS Community Guidelines


Welcome to the FOCUS Community!


The mission of this online community is to help Change Healthcare imaging customers create peer-to-peer connections and directly connect with Change Healthcare experts while fostering the exchange of knowledge, ideas and experiences relating to Change Healthcare enterprise medical imaging solutions and services. It is a central resource for education, news, events, where customers can also submit ideas on how to improve and extend our solutions. 


All Change Healthcare imaging customers, from everyday users and administrators of our software, to clinicians and department directors, to chief information officers, are encouraged to start and participate in discussions and submit and comment on ideas and articles, as long as you observe these simple community rules:


  1. Be respectful.

Respect people's time and attention by asking well-thought-out questions and sharing what you've learned in your experience with either Change Healthcare solutions or healthcare industry challenges. Respect people as individuals by keeping your tone positive and your comments constructive.


  1. Be relevant.

Make sure your contributions are relevant to the mission of the community, to the specific discussion style and topic where you post. Please do not post duplicate messages in different areas of the community to avoid fragmenting discussion. If you have a new question, start a new thread rather than interrupting a conversation. Solicitations are rarely relevant. If you have something you want members to join, participate in, or buy, ask us first.


  1. Abide by the User Terms and Conditions and the Privacy Policy

By using this community, you are agreeing to our terms and conditions. Please make sure you understand and abide by these terms as well as our privacy policy.


  1. Remember, this is user-generated content.

You'll find plenty of good advice here, but remember that your situation, configuration, or implementation may vary from that of the individual sharing a solution. While Change Healthcare will do everything possible to correct any misinformation, some customer advice you find here may be wrong. Apply the same good judgment here that you would apply to information anywhere on the Internet.


We thank you, and your fellow community members thank you.


Feedback & Ideas


We want this to be the best community it can possibly be. Let us know what you think or how we can help improve your experience on FOCUS by sending us an email.


We know that you have tons of ideas for improving Change Healthcare’s solutions. Be sure to visit the Ideas section to submit new feature enhancement ideas or support existing ones. Don’t forget to review our idea submission guidelines before posting.


If you have questions for Change Healthcare that cannot be discussed in the community, please contact:

  • Your Change Healthcare sales representative
  • Email us


We will be happy to help!


Flag Inappropriate Content for Review

If you recognize any violation of these guidelines, please notify us within the community by choosing “Report Inappropriate Content” from the message’s Options menu and let us know why you believe the content is inappropriate.


If you have any questions about our guidelines, terms or policies, let us know.


© Copyright © 2017 Change Healthcare Holdings LLC and/or one of its subsidiaries or affiliates. All Rights Reserved.


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